RETURNS/REFUNDS & SHIPPING

RETURNS

Our policy lasts 30 days. If 30 days have past since purchase we cannot refund/exchange products.

If the product is damaged during shipping to you please kindly take a picture of the products and send to jennxink@gmail.com so we can access the situation.

To complete your return, we require a receipt or proof of purchase. Be sure to track and insure your return as we are not responsible for lost or stolen items.

Once your return is received and inspected, we will send you an email to notify you that we have received your return and we will notify you for replacement or refund . 

 We only replace items if they are defective or damaged. Due to the sterile nature of our products all exchanged items need to be unopened and fully sealed.

For returns/exchanges please send your product to the following address

JENNXink

8509 71 avenue

Grande Prairie, AB T8X 0M4

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. *Please note that shipping times vary depending on your location.

Orders will be processed on or the following day once received. Orders will be shipped out in a timely manner. 

REFUNDS

Refunds for in person education are only in effect 6 months post class dates (minus the deposit). Students are subject to reschedule class dates once no earlier than 48 hrs prior to class. Classes cancelled within the 48hr time frame will automatically loose the option for refund.